New Release - Before You Start Your Emailing...            

IM-Pro

Global Interactive Learning

 

 

Welcome to this new release of IM-Pro.

Before you proceed with your next emailing, there are a few things you need to know and to do associated with sending emails.

 Verify Emails

Verify Emails now checks the recipients email address on their email server to try and determine if the email can in fact be delivered.   If it can’t be delivered it will not be sent therefore reducing emails bouncing back and of course it will mean that you don’t waste your email allowance.

So here is what you need to do…..

1.       In the Mail List page, you will have to run Verify Emails for all Mail Lists that you intend to use.

2.       The Verify process does take time to run so initially, just verify those Mail Lists you are intending to use in the near future.

3.       Select the Mail List and click on Verify Emails.

4.       A new page will appear and the status of the verifying process will be displayed.

5.       When it has finished (100% or Done) close the window and refresh (F5) the Mail List page.   The number in the Can Send column  will tell you how many pass the verification and so can be emailed.

6.       Next, select the Mail List you have just verified and click on View / Edit to see the verify status of all email addresses.

7.       Click on the heading, Verify Status, to sort the emails into the same sequence.

8.       Correct obvious errors such as:

a.       Invalid empty space

b.      Invalid special character

c.       Invalid  domain suffix

9.       You may wish to delete email addresses with these messages as they cannot be delivered. (Also delete the email address from your master database) :

10.   No such user

11.   Invalid domain

You can now proceed to email (Launch Emails)

 

Launch Emails

This function was previously know as Send Emails.

Now you can schedule the sending of emails for “now” or at some future time.

Please note that if you use current date and time the batch will sit in the queue until the next run which is every 15 minutes.

Test Emails

On the Letter page is a function called Test Email.    When testing a new email letter you can’t wait up to 15 minutes for the scheduler to send it so this function bypasses the email send scheduler and sends your email test immediately.

To use this function you need to do the following:

1.       In Mail List page Create a new Mail List with the name of 4 Testing Emails.   (Get the name right or it won’t work).

2.       Add you test email addresses to this Mai List.

To test, go to Letter page and select the letter you want to test, then click Test Email.   A pop up will appear to tell you that your email has been sent.

 

Help Text

For further details consult the Help text function on each page.

 

Support

If you require further assistance please call us on

            6 03 2148 4920

            6 014 667 0789 Christopher

            6 016 294 7067 Gary